🚀Get Started

Glad to have you onboard socially. Our ideology of socially is to give you maximum control as creators & community managers. The platform should be the enabler & not the controller.

So first things first,

socially.so is just a website
mycommunity.socially.so: The administrator panel from where you Activate your plan/free trial, create your community, manage custom domain & manage your subscription payments to us. Think of it as the backoffice for your community.We will refer this as billing/admin dashboard
yourcommunity.socially.so or yourdomain.com: The actual-actual community from where you run your business as a super-admin. We will refer this as community dashboard.

Welcome to our official Knowledge Base. We have established this new knowledge base to provide user and developer documentation, in our efforts to continually improve our product and assistance.

We strive to provide you with maximum control as administrators, with no-code options to configure the system yourself. You might get over-whelmed with features in the beginning but we assure you a good 30 minutes at the admin back-office will help your community in the long-run.

However, certain features like subscriptions require additional steps at the gateway end like setting up taxes, company name, setting up webhooks for success/failure notifications, etc.

Third party tools activation: Incase of certain subdomains even on yourcomm.socially.so, custom domain, you would need to setup your own third party tool keys as keys are generated per domain & might get restricted.

Disclaimer: The platform uses over 50+ 3rd party tools like twilio, giphy, google maps,agora, one signal, ffmpeg extension(video compression), open source libraries to enable feature/feature set/platform which might require additional subscription at their end to enable full performance. Most tools offer generous free trials, so you are good to go. Please check & proceed accordingly.

Configuring 3rd party might be stressful in the beginning, trust us it's a breeze & you will realise it in the coming months, the power you get over the platform & the community.

Simply raise a ticket on https://socially.ticksy.com if you dont feel like reading 📖

NextBranding

Last updated 8 months ago

🚀Get Started

Glad to have you onboard socially. Our ideology of socially is to give you maximum control as creators & community managers. The platform should be the enabler & not the controller.

So first things first,

socially.so is just a website
mycommunity.socially.so: The administrator panel from where you Activate your plan/free trial, create your community, manage custom domain & manage your subscription payments to us. Think of it as the backoffice for your community.We will refer this as billing/admin dashboard
yourcommunity.socially.so or yourdomain.com: The actual-actual community from where you run your business as a super-admin. We will refer this as community dashboard.

Welcome to our official Knowledge Base. We have established this new knowledge base to provide user and developer documentation, in our efforts to continually improve our product and assistance.

However, certain features like subscriptions require additional steps at the gateway end like setting up taxes, company name, setting up webhooks for success/failure notifications, etc.

Configuring 3rd party might be stressful in the beginning, trust us it's a breeze & you will realise it in the coming months, the power you get over the platform & the community.

Simply raise a ticket on https://socially.ticksy.com if you dont feel like reading 📖

NextBranding

Last updated 8 months ago